Photograph · for illustrationThis policy explains how theresidencesatwsentosacove.com.sg, the information website for The Residences at W Sentosa Cove, handles the personal data sent through its enquiry forms: what is collected and why, how long it is kept, and how to see, correct or withdraw it.
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Personal Data Collected by The Residences at W Sentosa Cove Website
Personal data is collected only when someone sends an enquiry form. The forms ask for:
- a name;
- a mobile number;
- an email address;
- optional preferences, such as a home type or a viewing time;
- any message typed into the form.
Reading the project details, the floor plans or any other page needs no personal details at all.
How The Residences at W Sentosa Cove Enquiry Data Is Used
Details are used to answer the enquiry about The Residences at W Sentosa Cove through the Sales Concierge: sending the e-brochure, the floor plans or the price list, arranging a viewing appointment, answering a question, or, when asked, sending updates of the kind listed under latest updates. They are not used for anything unrelated.
How The Residences at W Sentosa Cove Forms Are Processed
Enquiries are checked by Cloudflare Turnstile, recorded securely in a Cloudflare database and emailed to the Sales Concierge through Resend, an email delivery service; these providers process the details only to deliver the enquiry.
How Long The Residences at W Sentosa Cove Enquiry Data Is Kept
Enquiry records are kept for up to 12 months and then deleted automatically. Earlier deletion can be requested at any time.
PDPA Rights on The Residences at W Sentosa Cove Website
Under the Personal Data Protection Act 2012, anyone may ask to see the personal data held about them, ask for it to be corrected, or withdraw consent to its use. Requests sent to sales@theresidencesatwsentosacove.com.sg are handled within a reasonable time, and once consent is withdrawn the Sales Concierge stops all contact about The Residences at W Sentosa Cove.
Cookies on The Residences at W Sentosa Cove Website
The site sets no advertising or tracking cookies. Cloudflare, which serves the site, may set strictly necessary security cookies, for example to protect the forms from automated abuse; these do not identify anyone by name.
The Residences at W Sentosa Cove Enquiry Data Is Never Sold
Personal data sent through this site is never sold, rented or traded.
Changes to The Residences at W Sentosa Cove Privacy Policy
This policy may be revised from time to time, and the date above shows the current version. Questions can be sent to sales@theresidencesatwsentosacove.com.sg or through the contact page.